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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Rideout

December 18, 2025

5  out of  5
rating by James Rideout
"State Farm is the best"
We responded:
"Thank you for the opportunity to serve your insurance needs, James! I appreciate the 5-star review! - Amanda "
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C Williams

December 18, 2025

5  out of  5
rating by C Williams
"Very helpful and genuinely concerned"
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Kenneth

December 17, 2025

5  out of  5
rating by Kenneth
"Very easy process to get homeowner policy set up. Agent was well informed and we got the correct information done quickly. Price from State Farm is reasonable and coverage is what I was looking for."
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Patti Kutzman

December 15, 2025

5  out of  5
rating by Patti Kutzman
"The staff at the Russellville office are always friendly and helpful. They deserve raises and praises for their hard work."
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Dakota Lawrence

December 15, 2025

5  out of  5
rating by Dakota Lawrence
"Great people. Easy to work with. Always there to help."
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billy nash

December 13, 2025

5  out of  5
rating by billy nash
"Wonderful people and always nice"
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Rusty Wilson

December 11, 2025

5  out of  5
rating by Rusty Wilson
"Awesome response time and took care of everything I needed professionally"
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elizabeth cabrera

December 10, 2025

5  out of  5
rating by elizabeth cabrera
"Mrs. Annie thank you for help and time explaining to me all the process of my case.( auto insurance) Thanks for you time, patience and for being there for me all the times that l need it. You do a excellent job !! 200% . A billions thanks!!"
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Rachel Ryan

December 10, 2025

5  out of  5
rating by Rachel Ryan
"Shelbi was incredibly friendly and helpful! She guided me through revising my policies after recent life changes and offered great advice for future coverage. I’m very happy to have my insurance here!"
We responded:
"Thank you so much! Helping people navigate life changes is what we love to do."
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Cindi Williams

December 8, 2025

5  out of  5
rating by Cindi Williams
"They have coverage that covers everything"
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vicki knight

December 8, 2025

5  out of  5
rating by vicki knight
"A great place with knowledgeable, helpful and kind personnel. They take care of all your insurance needs."
We responded:
"Vicki, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Amanda"
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Jennifer Powell

November 25, 2025

5  out of  5
rating by Jennifer Powell
"Great experience with State Farm in Russellville."
We responded:
"Jennifer, thank you so much for sharing your experience with us! - Amanda"
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Elleana Lowe

November 24, 2025

5  out of  5
rating by Elleana Lowe
"Fast service!"
We responded:
"Elleana, Thank you for the five-star review! My team and I will always be here for you to serve you and provide you with top-notch service! - Amanda"
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Janice Lee

November 21, 2025

5  out of  5
rating by Janice Lee
"I got pulled over couldn't find my proof of insurance. I called State Farm, Shelbi answered and immediately sent me proof on insurance as well as verifying it to the officer. Huge thanks to Shelbi 🙂"
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Cynthia Wynn

November 7, 2025

5  out of  5
rating by Cynthia Wynn
"Ashley truly went above and beyond! I traded in my vehicle yesterday, and by the very next day, my dealer had already informed Ashley about my purchase. She didn't just stop there — she reached out to me the same day, genuinely excited to congratulate me on my new car. She also took care of switching my coverage seamlessly. I'm genuinely impressed by how smooth and easy she made the entire process. Ashley’s exceptional service made what could have been stressful so simple and enjoyable!"
We responded:
"Thank you for the kind words. Ashley is the BEST❤️❤️❤️"
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connie hagler

November 7, 2025

5  out of  5
rating by connie hagler
"Absolutely love Amanda Simon. She helps us so much."
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Danny Coots

November 5, 2025

5  out of  5
rating by Danny Coots
"Always friendly can always wanting to help"
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David Vitt

November 5, 2025

5  out of  5
rating by David Vitt
"I have never had better customer service with any other group"
We responded:
"David, thank you so much for sharing this! We're thrilled to hear you found great value and exceptional service — that means everything to our team. We’re honored to help with your Life, Home, Health, and Auto insurance needs, and we're always here whenever you need us. We truly appreciate you sharing this great feedback! - Amanda"
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Cindy Keith

November 4, 2025

5  out of  5
rating by Cindy Keith
"Allison has been very helpful as usual and answered all my questions."
We responded:
"Cindy, thank you so much for your kind words! 😊 We're happy to hear you found a reasonable price and that Allison took great care of you. We’re always here to help and answer any questions you have! - Amanda"
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nikki smith

November 4, 2025

5  out of  5
rating by nikki smith
"Love the ladies there! Super friendly and helpful. We have auto and life insurance with them and have never had any issues!"
We responded:
"Nikki, thank you so much for the kind words! Thank you for letting us take care you!"
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Steven Maybray

November 3, 2025

5  out of  5
rating by Steven Maybray
"Ryan did a good job of answering all the questions i had without feeling pressured. Even if he didnt save me a noticeable amount of money i probably still would have went with him because sometimes paying a few extra bucks to have good american based customer service is worrh."
We responded:
"Steven, thank you so much for taking the time to share your positive experience with our office! We are so happy to hear that Ryan took such great care of you. My team and I are always here to answer any questions you may have! - Amanda"
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darlene dotson

October 28, 2025

5  out of  5
rating by darlene dotson
"Shelbi was amazing to talk to"
We responded:
"Darlene, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Amanda"
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Olivia Stratton

October 27, 2025

5  out of  5
rating by Olivia Stratton
"We have been with this insurance company for a while . The customer service is always great! When I was last paying my bill they informed me of a very beneficial policy and we decided to go through with it! I am very thankful they told me about it ."
We responded:
"Olivia, My team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Amanda"
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Nakita Foster

October 24, 2025

5  out of  5
rating by Nakita Foster
"My state farm agent whom ever I talk to are always helpful and have the knowledge to give folks a better understanding on what's going on and break down the steps to file claims, and start a different policy. I have had great experiences with state farm. From losing a vehicle to getting another vehicle switched over. I love state farm the entire staff is awesome!"
We responded:
"Nakita, Thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Amanda"
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Lisa Scott

October 17, 2025

5  out of  5
rating by Lisa Scott
"Easy to work with and very friendly!"
We responded:
"Lisa, thank you so much for your kind review! My team and I will always be here for you in your time of need. We appreciate you! - Amanda "