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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janice Jones

September 14, 2026

5  out of  5
rating by Janice Jones
"Very helpful and helped us get our new car insured"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Beth Crawford

September 14, 2026

5  out of  5
rating by Beth Crawford
"Allison was very helpful and gave wonderful service."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Russellville. "
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Jennifer Croslin

September 10, 2026

5  out of  5
rating by Jennifer Croslin
"Great job updating me on benefits and saving me money👍👍👍"
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Lacey Garrison

September 9, 2026

5  out of  5
rating by Lacey Garrison
"Ashley was super helpful to me in getting my insurance moved from state to state as well as setting up a new car and life insurance policy!"
We responded:
"Hi Lacey, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Russellville.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Amanda Simon "
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Riley Miller

September 3, 2026

5  out of  5
rating by Riley Miller
"They're very helpful, responsive and delightful to talk to!"
We responded:
"Thank you for the review Riley! "
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Katie O'Halloran

September 3, 2026

5  out of  5
rating by Katie O'Halloran
"Ashley was WONDERFUL. She was so funny, down to earth and got straight to the point. We knocked out our itinerary quickly, while explaining and catching items that could be updated or whatever."
We responded:
"Thank you so much for your kind review, Katie!  If you need insurance assistance, we are just an email or call away! - Amanda Simon, your State Farm Agent   "
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Elaine Tucker

September 3, 2026

5  out of  5
rating by Elaine Tucker
"Ryan is absolutely awesome, easy to work with and talk to, highly recommend."
We responded:
"Elaine, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Amanda Simon’s Team here in our Russellville office. "
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Lori Riffle

August 31, 2026

5  out of  5
rating by Lori Riffle
"I went into the office today to discuss my coverage and Alison was so friendly and helpful! She went over and beyond to ensure I got the greatest discounts and the best coverage that met all of my families needs."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Russellville insurance team. "
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Lyndall Kirkley

August 28, 2026

5  out of  5
rating by Lyndall Kirkley
"Our agent was amazing! She was very kind and she explained everything very well. She gave us additional options by presenting us new and upgraded policies. She was very thorough.
Great meeting! Thanks!"
We responded:
"Thank you so much for your kind review, Lyndall!  If you need insurance assistance, we are just an email or call away! - Amanda Simon, your State Farm Agent   "
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Garrison Rosser

August 20, 2026

5  out of  5
rating by Garrison Rosser
"Excellent customer service!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Kimberly Latham

August 20, 2026

5  out of  5
rating by Kimberly Latham
"Highly recommend!! They are just super!!"
We responded:
"Kimberly, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Russellville. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Amanda Simon and Team "
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Lisa Mc

August 17, 2026

5  out of  5
rating by Lisa Mc
"I received fast and friendly service"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Russellville to know you had such a great experience with us. "
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Donna White

August 14, 2026

5  out of  5
rating by Donna White
"Nicest group of people I've ever met."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Debbie H

August 14, 2026

1  out of  5
rating by Debbie H
"I originally left a 5-star review because, at the time, I was very happy with the savings. Unfortunately, after several months, my experience changed quite a bit.
My monthly State Farm bills were:
• Month 1: $581.13
• Month 2: $593.10
• Month 3: $669.56
• Month 4: $750.80
• Month 5: $583.51
• Final month: $692.94
I completely understand that insurance can be expensive when you have teenage drivers, and I also understand that rates can change. However, all of the drivers on my policy have clean driving records, and I've never experienced monthly premiums that fluctuated this much with an insurance company.
After becoming frustrated with the unpredictable bills, I decided to shop around and switched to Allstate. My new premium is about $300 less than my last State Farm bill.
I wanted to update my original 5-star review because I think it's important to share the full experience. I'm not upset that insurance is expensive with teen drivers—I expected that. What bothered me was the inconsistency in what I was being charged from month to month.
For me, switching companies ended up being the right decision, and I'm definitely saving money now."
We responded:
"Hi Debbie, thank you for sharing your experience and we are sorry for your frustrations. We’re sorry the cost of your coverage became frustrating, especially the fluctuations from month to month. We always want people to know what to expect, unfortunately premiums and billing amounts can change due to rating updates, policy/driver information changes, underwriting adjustments, and differences between billing/discount application on a monthly installment plan. It is very atypical that we would see this many adjustments to an account, and I am sorry that it happened to yours.
If you’re open to it, we’d be happy to review your specific billing history. Please call 270-725-3276 and we’ll help you sort through the details.
Thank you again for the feedback—our goal is clear, transparent coverage and pricing so you always know what to expect.
"
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Stephanie Underwood

August 13, 2026

5  out of  5
rating by Stephanie Underwood
"Quick and easy dealings"
We responded:
"Thank you for your kind review of State Farm Agent Amanda Simon’s Team. We appreciate it!"
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Misty Latham

August 12, 2026

5  out of  5
rating by Misty Latham
"Great customer service!! Super responsive and helpful with all questions."
We responded:
"Thank you so much, Misty!"
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Jeff Sharp

August 7, 2026

5  out of  5
rating by Jeff Sharp
"Service was good. Done quickly. 👍"
We responded:
"Jeff, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Russellville insurance team! - Your State Farm Agent, Amanda Simon "
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Jefferson Isaac

August 6, 2026

5  out of  5
rating by Jefferson Isaac
"Easy to work and friendly staff, good prices."
We responded:
"Thank you for the 5-star review of Amanda Simon’s team - we really appreciate your kind words! "
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Reggie Murphy

August 3, 2026

5  out of  5
rating by Reggie Murphy
"State Farm, the Simon agency very well organized very clean office. Allison was great explained everything to me very knowledgeable. It was It was a great experience dealing with a knowledgeable insurance person. Thank you, Allison."
We responded:
"Wow, thank you for the 5-star review, Reggie! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Lori Wooldridge

August 2, 2026

5  out of  5
rating by Lori Wooldridge
"State Farm was a huge help when my currently policy increased drastically. They were able to give me a quote within minutes and had me enrolled with no hassle. Thank you so much State Farm in Russellville ky!"
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Ingrid Boden

July 30, 2026

5  out of  5
rating by Ingrid Boden
"Shelbi was helpful with the app"
We responded:
"Thank you for the amazing review, Ingrid! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Emma Conyer

July 29, 2026

5  out of  5
rating by Emma Conyer
"I came in with my grandfather, who has extreme hard hearing, and Amanda was incredibly kind, patient, and professional throughout the entire process. They took the time to answer all of our questions and made sure we understood everything. I especially appreciate how patient they were with my grandfather, They spoke clearly, treated him with respect, and made sure he was included every step of the way. That level of kindness meant a lot to us."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Sue Conyer

July 29, 2026

5  out of  5
rating by Sue Conyer
"Amanda was extremely nice and helpful when it came to understanding and explaining everything"
We responded:
"Sue, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Russellville insurance team is always here and happy to help. "
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Crystal Narramore

July 28, 2026

5  out of  5
rating by Crystal Narramore
"Our agent is amazing. She is quick to respond. She is excellent at guiding and assisting us with exactly what we need. Couldn’t ask for better."
We responded:
"Crystal, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Amanda Simon and Team "
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Tajwanna Maskins

July 28, 2026

5  out of  5
rating by Tajwanna Maskins
"Shelbi was super helpful"
We responded:
"Thank you so much for your wonderful feedback of us here at Amanda Simon’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Amanda Simon’s Insurance Team "