Skip to content

Customer Service Representative - State Farm Agent Team Member

Full Time in Russellville, KY

Amanda Simon is an award-winning State Farm Agent looking to grow our excellent, hardworking team. Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We’re looking for motivated self-starters with a sales or insurance background who care deeply about people and want to improve their lives with coverage to take care of what matters most. Requirements We are looking for candidates who are enthusiastic to develop their skills and eager to share the value insurance and financial products play in helping people manage the risks of everyday life and realize their dreams.
· Property & Casualty License (must be able to obtain)
· Life & Health License (must be able to obtain)
· Dedication to Customer Service
· Ability to Effectively Relate to Customers
· Ability to Make Presentations to Potential Customers
· Excellent Communication Skills – Written, Verbal, and Auditory
· Self-Motivated
· Experience in Marketing
· Achievements in Mutually Agreed Upon Marketing Goals
Responsibilities We encourage each team member to bring their authentic skills and insights to work each day in helping our customers.
  • Use customer-focused, needs-based review process to educate customers about insurance options.
  • Establish customer relationships and follow up with customers as needed.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to integrity and success each and every day.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
  • Actively participate in hands-on learning and coaching to become an industry expert.
What do we offer? We offer a variety of benefits to support our team, including
  • Long Term DI
  • 401K with Matching Contributions
  • Group Life
  • Personal Gym & Commercial Kitchen for Employees
  • Free Employee Financial Counseling through State Farm
  • Travel Incentives
  • Salary & Commission/Bonus
  • 3 Weeks of Paid Time Off (Vacation and Personal/Sick Days)
  • Valuable Work Experience
  • Growth Potential & Opportunity for Advancement within my Agency
  • Agent Aspirant Program for Individuals Aspiring to Own a Business
Hours Monday-Friday 900 AM – 500 PM located in Russellville, KY.
Compensation $35,000-$60,000 Per Year
Our compensation expectations show a range of our salary plus commission system. With our profitable and thriving market and business model, team development, and intentional hiring process, we are confident that you will be successful in achieving high-earning compensation amounts.
How we elevate YOUR skills By joining the team at Amanda Simon’s State Farm Agency, not only will you acquire additional Insurance licensing, but you will also develop a mastery of sales and customer service to support your personal and professional goals. We use intentional goal setting and team building to establish successful habits for both your career and life.
About Amanda Simon’s Agency Amanda Simon is your local State Farm agent for Russellville, Adairville, Lewisburg, Allensville, Auburn, Elkton, Olmstead, Guthrie, Sharon Grove, Clarksville, and surrounding Kentucky/ Tennessee area. Working with State Farm is the only job she has ever had, and the only one she would ever want. Amanda is in her "happy place" when helping customers build strong financial plans and plan for their future retirement.
Outside of work she has her amazing husband, who also works with State Farm, three teenage daughters, and an office dog! Amanda’s team of insurance professionals are excited for the opportunity to help customers with their insurance and financial services to help prepare them for life’s unexpected. We hope to bring in a new member that is just as positive and enthusiastic about supporting and engaging with our local community.
Community Recognition Here’s what our community has to say about working with our agency -
· “Amanda’s office really cares about their customers and their needs, and it shows!”
· “Amanda’s team has great customer service! They helped me so much with my auto, renters and life insurance.”
· “I love the support they give to the Logan county community, it is an absolutely amazing place to get your insurance.”

If you are motivated to succeed and can see yourself in this role, please complete our application. We guarantee to connect with you within 48 hours on the next steps of the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensation $35,000.00 - $60,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none